Responsible Gaming

Gambling always carries the risk of financial loss. No outcome is guaranteed, and no strategy eliminates that risk entirely. Responsible gaming starts with understanding this fact before placing any bet.

Players on ZoraBet are encouraged to treat gambling as leisure, not as a source of income. Setting clear boundaries from the start helps maintain a healthy relationship with betting over time.

The platform provides practical tools to help users stay in control:

• Deposit limits: Set daily, weekly, or monthly caps on how much can be deposited;
• Session time limits: Control the amount of time spent on the platform per session;
• Loss limits: Define the maximum amount that can be lost within a set period;
• Self-exclusion: Temporarily or permanently restrict access to the account;
• Reality checks: Receive periodic reminders of how long a session has been active.

Using these tools consistently supports a balanced and responsible approach to gambling. Financial and emotional well-being should always take priority over any gaming activity.

Gambling addiction can develop gradually and is not always easy to identify early on. The following indicators may signal that betting behavior has become problematic and requires attention:

• Spending more money on gambling than originally planned;
• Attempting to recover losses by placing additional bets;
• Neglecting personal, professional, or family responsibilities due to gambling;
• Feeling restless, anxious, or irritable when not gambling;
• Borrowing money or selling possessions to fund gambling activity;
• Lying to friends or family members about gambling habits;
• Failed attempts to reduce or stop gambling;
• Using gambling as a way to escape stress, anxiety, or personal problems;
• Continuing to gamble despite awareness of negative consequences;
• Losing interest in hobbies or activities that were previously enjoyable.

Gambling addiction is a recognized condition that can have serious consequences for a person’s finances, relationships, and mental health. Seeking help early leads to better outcomes.

Addressing problematic gambling behavior is possible with the right approach and support. The following practical steps can help prevent addiction from developing or worsening:

• Set strict deposit, loss, and time limits using the tools available on the platform;
• Decide on a fixed budget before each session and do not exceed it under any circumstances;
• Avoid gambling when feeling emotionally vulnerable, stressed, or under the influence of substances;
• Take regular breaks and step away from the platform if sessions feel compulsive;
• Talk openly with a trusted person about gambling habits and concerns;
• Use the self-exclusion option if gambling is becoming difficult to control;
• Keep track of time and money spent on gambling by reviewing account history regularly;
• Seek professional help from a licensed therapist or counselor specializing in behavioral addiction;
• Contact a gambling support organization for confidential advice and structured assistance;
• Remember that gambling should always be a choice, not a compulsion.

Professional support is available for anyone in Romania who is concerned about their gambling behavior or that of someone close to them. The following organizations provide confidential assistance and guidance:

• Jucatorii Anonimi Romania – a peer support network for individuals affected by gambling addiction, available at www.jucatoriianonimi.ro;
• Asociatia Romana pentru Sanatate Mintala (ARSM) – offers mental health resources and referrals to addiction specialists, available at www.arsm.ro;
• Telefonul Copilului (116 111) – a national helpline providing support when gambling affects family dynamics and children;
• Ministerul Sanatatii – the Romanian Ministry of Health maintains a directory of addiction treatment centers across the country, available at www.ms.ro;
• BeGambleAware – an internationally recognized platform offering self-assessment tools and guidance for responsible gambling, available at www.begambleaware.org;
• GamCare – provides free information, support, and counseling for individuals and families affected by problem gambling, available at www.gamcare.org.uk.

Any player who needs assistance with responsible gaming tools or account restrictions can contact the ZoraBet support team at any time. The support team is trained to handle sensitive matters with professionalism and confidentiality.

The following contact options are available for players in Romania:

• Live Chat: accessible directly on the ZoraBet website for immediate assistance;
• Email: players can submit a detailed request to the official support email address listed in the Help section of the platform;
• Help Center: a dedicated section on the platform covering frequently asked questions about responsible gaming, account limits, and self-exclusion procedures.