ZoraBet Privacy Policy

ZoraBet collects and processes personal data in order to provide its services, ensure account security, and meet legal obligations. The categories of personal data collected include, but are not limited to:

• Full name and date of birth;
• Contact details such as email address and phone number;
• Payment information, including bank account or card details;
• Identity verification documents required under Romanian law;
• Technical data such as IP address, device type, and browsing behavior on the platform.

Technical and Organizational Protection Measures

The platform applies a range of technical and organizational security measures to protect personal data from unauthorized access, loss, or disclosure. These include encrypted data transmission protocols, access controls limited to authorized personnel, and regular internal security reviews.

User Rights Under Romanian Law

In accordance with Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation, users hold the following rights regarding their personal data:

• The right to access the personal data held about them;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of personal data, subject to legal retention requirements;
• The right to restrict or object to processing in certain circumstances;
• The right to data portability where technically feasible.

Requests related to any of the above rights may be submitted through the platform’s designated contact channels. ZoraBet is committed to responding to such requests within the timeframes established by applicable law.

Personal data collected by the platform is used exclusively for lawful and clearly defined purposes. The following outlines the primary uses of user information:

• Account creation, verification, and ongoing account management;
• Processing deposits, withdrawals, and other financial transactions;
• Delivering customer support and responding to user inquiries;
• Improving platform functionality and the overall user experience through analytics;
• Sending communications related to account activity, promotions, or policy updates, where the user has provided consent for such communications;
• Fulfilling compliance obligations under Romanian gambling regulations and anti-money laundering legislation;
• Detecting and preventing fraud, unauthorized access, and other unlawful activities.

All processing activities are conducted on a lawful basis as defined under the GDPR and Romanian national law. Data is not used for purposes beyond those stated in this document without obtaining additional consent from the user. The platform does not sell personal data to third parties for commercial purposes.

Accessing Personal Data

Users may submit a written request to access the personal data associated with their account. The platform will provide a copy of the relevant data within the legally prescribed timeframe.

Correction of Data

If a user identifies inaccurate or outdated information in their account profile, a correction request may be submitted through the support team. The platform is responsible for updating records promptly upon verification.

Deletion of Data

Users may request the deletion of their personal data. Such requests are subject to applicable legal retention periods, including those required under Romanian gambling and financial regulations. Data that must be retained by law will not be deleted until the mandatory retention period has elapsed.

Consent to Security and Payment Processing

By using the ZoraBet platform, users acknowledge and consent to the processing of their personal and payment data by authorized third-party payment service providers engaged by the platform. Users also consent to security checks that may be conducted to verify identity, prevent fraud, and ensure compliance with applicable regulations.

The ZoraBet platform is intended exclusively for individuals aged 18 years and older. Access to gambling services by minors is strictly prohibited under Romanian law, and the platform takes all reasonable measures to prevent underage use.

• The platform cannot independently verify the age of a user without the submission of valid identity documents;
• Users are required to confirm their age and eligibility during the registration process;
• If a minor is found to have registered and used the platform, their account will be suspended and all associated data will be deleted upon verification;
• Parents or legal guardians who have reason to believe that a minor has registered on the platform may contact the support team to request the review and deletion of that minor’s personal data.

The platform does not knowingly collect personal data from individuals under the age of 18. Any data inadvertently collected from a minor will be deleted as soon as the platform is made aware of the situation.

In the course of providing its services, ZoraBet may transfer personal data to countries outside Romania or the European Economic Area where operational partners, service providers, or technology infrastructure are located.

• Such transfers occur only where necessary for the delivery of platform services or for compliance purposes;
• All partners and service providers engaged by the platform are required to maintain appropriate confidentiality and data protection standards consistent with applicable law;
• By registering and using the platform, users provide their informed consent to the potential transfer of their personal data to third countries under the conditions described in this document;
• Where required by law, additional safeguards such as standard contractual clauses or adequacy decisions are applied to ensure an appropriate level of data protection during international transfers.

This Privacy Policy constitutes a legally binding document that governs the relationship between ZoraBet and its users with respect to the collection and processing of personal data. The following provisions apply:

• The scope and effects of the rules outlined in this document may be altered by the applicable legal disclaimer, which forms part of the platform’s terms and conditions;
• The provisions of this policy take effect at the moment a user accepts it through registration, electronic signature, or any other form of acceptance or accession;
• Continued use of the platform following any updates to this document constitutes acceptance of the revised terms;
• The platform reserves the right to amend this Privacy Policy in accordance with changes in applicable law or operational practice, with notice provided to users where required by regulation.

Cookies are small text files that are stored on a user’s device when they visit a website. They are widely used to enable the functionality of online platforms and to collect information about how users interact with a site.

The platform uses cookies for the following purposes:

• Collecting statistical data about website traffic and usage patterns;
• Analyzing user behavior to identify areas for improvement;
• Personalizing the browsing experience based on user preferences and activity;
• Enhancing overall site performance and reliability.

Cookie Retention

Cookies placed by the platform are retained for a maximum period of one year, after which they are automatically deleted. Users may manage or disable cookies through their browser settings at any time. Disabling certain cookies may affect the functionality of some features on the platform.

By continuing to use the platform, users consent to the use of cookies as described in this section.

Access to and use of the ZoraBet platform constitutes full and unconditional acceptance of this Privacy Policy in its entirety. The following conditions apply:

• Users who do not agree with the terms set out in this document should discontinue use of the platform immediately;
• The version of the Privacy Policy currently published on the platform supersedes all previous versions and takes precedence in the event of any conflict;
• The platform may update this document periodically to reflect changes in legal requirements, operational procedures, or data processing practices;
• Users are advised to review this document on a regular basis to remain informed of any updates.

Continued use of the platform following the publication of an updated Privacy Policy constitutes acceptance of the revised document.

Personal data collected by the platform may be shared with third parties under specific and lawful circumstances. The following conditions govern such disclosures:

• Personal data may be disclosed to third parties when required by law, including in response to requests from regulatory or law enforcement authorities;
• Data may be shared in the context of legal disputes where disclosure is necessary to establish, exercise, or defend legal claims;
• Data may be transferred to third parties in connection with contractual agreements essential to the provision of platform services, including payment processors, identity verification providers, and IT service partners;
• Where third parties with whom data is shared are not explicitly listed on the platform, users will be informed of the purpose and scope of the disclosure prior to or at the time of sharing;
• By registering and providing personal data to the platform, users acknowledge and consent to its potential disclosure to authorized third parties under the conditions described in this section.

All third parties engaged by the platform are required to handle personal data in accordance with applicable data protection law and the confidentiality standards set out in their respective agreements with the platform.

The ZoraBet platform may contain links to external websites operated by third parties. The following applies to all such links:

• External websites operate under their own privacy policies and data protection practices, which are entirely independent of this document;
• The platform bears no responsibility for the collection, processing, or use of personal data by any third-party website accessed through links found on the platform;
• Users are advised to exercise caution when navigating to external websites and to review the privacy policies of those sites before providing any personal information;
• The inclusion of a link to an external site does not constitute an endorsement of that site or its privacy practices.

Users are solely responsible for their interactions with third-party websites and any personal data they choose to share on those platforms.